CRA is pleased to announce that Graham Ross has joined the company as Vice President and Global Chief Marketing Officer.
“I am excited to welcome Graham to the CRA team,” said CRA President and Chief Executive Officer Paul Maleh. “Graham is a distinguished marketing and business development executive with over 20 years of experience in professional services, particularly in the legal sector. Graham brings a strong analytical skill set and a data-driven approach to marketing to CRA.”
“Throughout his career, he’s demonstrated the ability to develop bespoke strategies to drive growth, deepen existing client relationships, and bring in new business. In addition to his legal experience, Graham has a background in consulting, having worked with a range of organizations to enhance their marketing and business development capabilities.”
Prior to joining CRA, Mr. Ross was Chief Client Officer at the law firm of Borden Ladner Gervais LLP, where he was responsible for marketing, pricing, competitive intelligence, and business development activities. He was instrumental in building out the firm’s extensive digital architecture, including the firm’s client relationship management and client satisfaction systems.
Mr. Ross was previously the director of marketing and business development at Torys LLP, an international corporate law firm.
Mr. Ross has an M.B.A. from Wilfred Laurier University.