Challenge:
A leading global tech company faced immense eDiscovery challenges as a defendant in a multidistrict litigation (MDL) involving a vast array of plaintiffs—including State Attorneys General, numerous school districts, boards, and thousands of individuals.
The sheer breadth and sensitivity of the case demanded a trusted eDiscovery partner capable of managing an unprecedented volume of electronically stored information (ESI) from hundreds of custodians across the US and EU.
Key hurdles included: navigating massive volumes of ESI from diverse corporate data sources such as user workstations, laptops, mobile devices, emails, network shares, messaging platforms, audio/video files, and social media user-generated content (UGC); meeting compressed deadlines for defensible collections, processing, review, and production amid intense media and regulatory scrutiny; securely handling highly sensitive internal communications that revealed critical knowledge and strategic discussions, all while complying with cross-border data privacy regulations requiring stringent protocols for data transfer and review; and implementing cost-management strategies to mitigate the immense, long-term expenses of such protracted, large-scale litigation.
CRA approach:
David Shin and an eDiscovery team collaborated with the client to design and implement a robust end-to-end e-discovery solution, rapidly establishing a centralized, highly scalable e-discovery workflow(s), capable of collecting, processing, hosting, and reviewing hundreds of terabytes of diverse data.
The team developed and implemented tailored ESI protocols and workflows, facilitating consistency across pooled cases and strict compliance with the MDL court’s specific directives. The team leveraged cutting-edge technologies like customized AI solutions and Relativity AI Review (aiR) to increase overall document review speeds, Technology-Assisted Review (TAR) conceptual clustering and communications analysis to efficiently identify common issues, prioritize document batch sets, and streamline document review.
Client impact:
While the matter is still ongoing, the team has been able to successfully design, implement, and effectively execute the high-scale eDiscovery workflows. Reports and metrics with data-driven insights have been crucial for litigation strategy, deposition preparation, and exhibit management. Outside counsel have been extremely complimentary of services to date.
