Engagements

Analytics-driven Telecom Sales practices investigation

Our team led an investigation into alleged deceptive sales practices for a national telecommunications company. Our team examined over 30 billion sales records across an 8-year period to identify patterns related to whistleblower allegations. We provided quantitative analyses to detect potential exposure, identified affected customers, and assisted in the development of a remediation plan that was presented to the board of directors and company management.

Meet our team