CRA Senior Consultant Professor Franklin M. Fisher testified on behalf of Web services company AOL in a private action against Accenture LLP in Virginia state court. AOL had alleged, inter alia, that Accenture had breached its contractual commitments to AOL in connection with the implementation of a software system. Based on Professor Fisher’s testimony, the jury awarded AOL a substantialamount. A CRA team worked with Professor Fisher to develop the damages estimates that formed the basis of the opinion.
New research on the use of conjoint surveys with market simulation analysis for damages estimation in consumer protection class action litigation
Market simulations that we have seen used in consumer protection class action litigation apply what is known as the static Nash Bertrand model of competition...