California lapse statute litigations

CRA experts have been retained in multiple class action litigations related to California insurance code lapse statutes. Our analysis has focused on policyholder behavior related to the decisions made to end life insurance coverage. Our analysis and expertise have been grounded in academic and professional research related to policyholder decision making, and specifically decision making related to policy termination. CRA has routinely performed sampling of insurance policies for our clients to determine whether the range of behaviors displayed by policyholders for a specific insurance company is consistent with those described by research.

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