CRA’s client, a global technology corporation, experienced a large-scale business email compromise event that impacted global operations in 27 countries. CRA organized and performed the collection and preservation of the individuals’ data located in the 27 countries.
CRA worked closely with US and UK counsel to parse the data by jurisdiction. This allowed for review according to local data privacy regulations. For each country’s dataset, CRA leveraged language detection and machine translation solutions in conjunction with pattern searching and search term analysis. This allowed CRA to identify data within each mailbox that required further manual review.
CRA applied proprietary scripting to extract information from the structured files and loaded the unstructured data into Relativity for analysis, review, and data capture. These two unique workstreams identified over half a million records of data. CRA deduplicated the identified records and provided the client with a data subject file for counsel’s use in notifying both the impacted individuals and Data Protection Authorities in multiple jurisdictions.