Situation
- Biotech company seeking to extend its activities to become an integrated pharma company
- Needed to properly understand and then manage the key processes involved in NCE and NBE research
Actions
- Working closely with a cross-functional team to define the process steps in NCE and NBE research
- Identification of dwell times and resource needs at each stage
- Creation of a computer-based model to visualize the processes and overall pipeline and to model different outcomes
Results
- Processes mapped – divergence from best practice identified
- Lexicon defined to underpin key stages in the process model
- Capability base rebalanced to address weaknesses
- A through-put model based upon industry-accepted performance criteria for use to forecast the performance of the future Research process model under different scenarios
- Improved process management and decision making