CRA’s Justin Cooper designed the end-to-end payment protection insurance (PPI) repayment process for an Irish bank, developing the redress calculators and managing the whole payment lifecycle from initial customer contact, automated redress calculation, and subsequent payment.
Amanda Rigby joins CRA as a vice president
CRA is pleased to announce that Amanda Rigby has joined the firm as a vice president. “We are excited to welcome Amanda Rigby to CRA,” said CRA’s President and...