Engagements

Facility-based billing—finding the gaps before government payers do

CRA’s Patricia Pelaez was retained as a part of the Forensic Accounting team to investigate facility-based behavioral health billing for a client that had unknowingly submitted claims with incorrect Place of Service (POS) codes and corresponding contextual requirements. Each mistake represented legal and regulatory risk, with a potential audit trigger. We advised the client on how to identify and remediate workflow gaps, restructure internal review processes, and implement real-time safeguards.