CRA Insights

Artificial intelligence in human resource management: Realizing its potential and best practices

February 7, 2023
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The increased availability and ease of use of artificial intelligence (AI) tools promise to streamline and enhance human resource (HR) decisions with potential applications in all stages of the employee life cycle. However, there remains a large knowledge gap among users of AI about what AI can and cannot do and a shortage of guidance regarding best practices for effectively using AI in employment decisions.

In this Insights, we provide an introduction to AI and discuss its potential applications in HR decisions. We describe how AI is currently used, the current legal environment regarding the use of AI in HR, and best practices when considering adopting AI tools to make HR decisions.

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