Reports

Study of Intermediary Remuneration

February 11, 2005

CRA published a study on behalf of the Association of British Insurers examining intermediary remuneration in the UK. Motivated by concerns in the UK that financial advisers do not act in the interests of their clients, this report examines the evidence.
The report considers whether the current remuneration model leads to consumer detriment and whether changes to today’s model could be implemented that would benefit consumers and lead to increased confidence in the long-term insurance industry.
The report includes a number of recommendations aimed at improving the functioning of the advice market and ensuring that consumers are well-served by the industry.

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