CRA Insights

Investing in stakeholder strategy: how a supportive stakeholder environment can drive revenue and profitability

January 24, 2018

Today, many electric utilities are proposing large system investment programs that will require broad stakeholder support to ensure their future success. In this paper, we share what we perceive to be the important elements of an integrated stakeholder strategy, describe how a similarly highly regulated industry, life sciences, has used a forward-thinking approach to change mind-sets and secure patient access to new drugs, and provide some questions that utilities should be asking about their current engagement strategies. The benefits of adopting a highly focused and proven approach can be in both reputation and performance, and yet many large organizations take this highly impactful aspect of their business for granted.
To read the paper, click the link below.

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