CRA was retained by counsel in a class action matter brought under the Telephone Consumer Protection Act. CRA’s expert submitted an expert report that detailed the results of a survey conducted by the expert to assess the extent to which consumers of a product understand the implications of an affirmative response to scripted questions asked by company representatives. CRA’s expert also submitted a reply report responding to certain claims made in a rebuttal report by an opposing expert.
New research on the use of conjoint surveys with market simulation analysis for damages estimation in consumer protection class action litigation
Market simulations that we have seen used in consumer protection class action litigation apply what is known as the static Nash Bertrand model of competition...