Using market research expertise to evaluate claims in a wage and hour class action dispute

Business colleagues in discussion on office stairs

Kristen Backor testified in a class action claim to determine amount of off-the-clock work engaged by the relevant class of resort employees. Dr. Backor’s analysis consisted of surveying of current employees to determine the types and prevalence of employee off-the-clock work as well as the accuracy of employee timesheets. The case ultimately resulted in a settlement.

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