Preparing for regulatory audits in an era of affordability scrutiny
CRA Vice President and Energy Practice Leader Jim McMahon wrote for Utility Dive about the growing significance of utility audits, their lasting impact, and...
CRA’s Audit and Investigations experts conduct independent audits, assessments, and investigations to help utilities evaluate management effectiveness, operational performance, compliance, and matters that are subject to regulatory scrutiny. Our teams combine utility operating experience, data analytics, forensic techniques, and regulatory expertise to deliver objective, defensible findings.
We support clients in identifying performance gaps, evaluating alleged violations, reconstructing events, assessing root causes, and developing practical remediation plans. CRA experts also provide reports, testimony, and support through regulatory and enforcement proceedings, ensuring defensible analytical rigor throughout the process.
Our services include:
- Management and operational audits
- Governance and process assessments
- Regulatory and compliance investigations
- Market behavior and conduct reviews
- Forensic and transaction analysis
- Performance benchmarking
- Remediation planning
- Expert reports and testimony
Please contact energypractice@crai.com for more information.
Engagements
- 01CRA Forensic Services and Energy experts assess flawed tech implementation for major utility—findings support tens of millions in contested costsA skilled cross-practice team—drawn from CRA’s Forensic Services and Energy Practices—conducted a privileged, independent assessment of a flawed software...View engagement
- 02Conducting a comprehensive management audit of an electric utilityA state utility commission initiated a comprehensive management audit of an electric utilityView engagement
- 03Evaluating a utility’s customer information system implementationA major electric utility required an independent investigation of its troubled Customer Information System implementation as part of a broader regulatory reviewView engagement