CRA’s Justin Cooper designed the end-to-end payment protection insurance (PPI) repayment process for an Irish bank, developing the redress calculators and managing the whole payment lifecycle from initial customer contact, automated redress calculation, and subsequent payment.
Chris Ferguson and Chris Rowley join CRA's Risk, Investigations & Analytics Practice
“I am pleased to welcome Chris Ferguson and Chris Rowley to the team,” said CRA President and Chief Executive Officer Paul Maleh. “They each have more than 20...