Marsha Courchane moderated a panel entitled, “Product Selection: Unfair, Deceptive, and Abusive Practices” at the conference: Consumer Financial Protection Regulations: How Do They Measure Up? The panelists examined the renewed emphasis on laws and regulations and will describe the concepts, data, and methodology needed to declare an act or practice unfair, deceptive, or abusive and to measure the effectiveness of current guidelines in curbing such practices.
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Preparing for regulatory audits in an era of affordability scrutiny
CRA Vice President and Energy Practice Leader Jim McMahon wrote for Utility Dive about the growing significance of utility audits, their lasting impact, and...