Contact Center Compliance Winter Summit
Peggy Daley is a speaker during the conference. For more information on this event, click here.
Margaret (Peggy) Daley is Vice President in the Forensic Services Practice of CRA. She specializes in conducting complex investigations on behalf of boards of directors, senior management, outside counsel and regulators and has testified in matters relating to fraud, data privacy, data analytics, TCPA, compliance, and data security.
Her work has included high-profile investigations and compliance initiatives on behalf of higher education institutions, financial institutions, and healthcare providers.
She has been named by Who’s Who Legal as one of a limited group of Forensic Investigations Experts every year since 2014. In 2018 she was named a “Global Elite Thought Leader” in the field of Investigations. In 2021 she was named a “Global Elite Thought Leader” in the field of Digital Forensics. She has been recognized by Chambers and Partners and is rated AV Preeminent by Martindale-Hubbell.
Ms. Daley previously served as Chair of the Cook County Board of Ethics, which oversees the governance of the Cook County Ethics ordinance over the 22,000 Cook County employees and officeholders. She currently serves on the Illinois state board overseeing the licensing of private detectives and security professionals. She is a Life Trustee and former Chair of the Board of Directors of the Better Government Association and the past chair of the Illinois Equal Justice Foundation.
She is a frequent public speaker and has published books and articles in the area of investigations, compliance programs and data analysis. She has published articles in Crain’s Chicago Business, Law360, Legal Tech News, and Inside Counsel, and co-authored books published by the American Bankruptcy Institute and the Practicing Law Institute.